Episode Transcript

# FA Episode 9 - Jeffrey Shavitz

Speakers: Craig Andrews, Jeffrey Shavitz

[00:00 - 01:24] Craig Andrews:
You never know how much time you have. For me, that stopped being an idea and became reality on August 22nd,
2021. The doctors put me on a ventilator and told my wife to call hospice so she could prepare for the day
they planned to pull the plug. Six weeks later, I woke up to an entirely different reality. I could not walk,
I could not talk, I could not even lift my own arm, and I woke up realizing something else, I had not made the
right preparations for my family. The plans I thought were pretty good fell through when it mattered most.
That is why fiduciary alchemy welcomes voices that would have warned me about the holes in my plans. My hope
is that you live a long and prosperous life, but I also hope you make better plans than I did. So tune in,
take notes, and stay with us through the end when bluesman grindle and the compliance choir. Giving a word of
caution. Today I want to welcome Jeffrey Shavitz, he is an entrepreneur and author and the co-founder of
FamVault. After a career spanning investment banking, multiple business launches and more than 25 years in
payments, Jeff now helps families organize vital documents, protect their legacy and prepare for life's
toughest moments. Jeff, welcome.

[01:24 - 01:27] Jeffrey Shavitz:
Good to see you, Craig, and thanks for having me.

[01:27 - 02:12] Craig Andrews:
Yeah, we've chatted it a couple times, and I've really enjoyed our conversations, and most of all, I just
really appreciate your mission and what you're doing. Obviously, you know my story, and man, I thought I had
made some plans, and one, I didn't make enough plans, but the plans I made, I thought were pretty good, and
they didn't pan out. And thankfully, I popped back, I didn't die, so maybe we'll come back and fortify that,
but I wanted to have you on to help people figure out what to do, hopefully not through the same path that I
went through, figured out in advance.

[02:12 - 03:21] Jeffrey Shavitz:
Your story, when we spoke the first time a few weeks ago, your story is beyond powerful, and it really is the
reason we started a FamVault, and in a nutshell, we've taken the paper of file folders that everyone in the
paper vault that people have had for years in their drawers, and we've digitized it and put it on steroids.
And it's really more about the emotional attachment that people need to be organized. And I don't care if
you're 20, 30, 40, 50, graduate in college, people are not organized. And when the idea, my co-founders and I
had the concept, we started going to our friends who made $50,000 a year, $500,000 or $5 million, and the
concept was universal. People just don't spend the time to get organized, and we're all going to unfortunately
pass away. Your story is the extreme, but people are going to pass away, and if you're not prepared for it,
besides the financial burden, the emotional burden is beyond taxing. And that's why the introduction of
FamVault was born a few years ago. Yeah.

[03:21 - 03:57] Craig Andrews:
Well, then I think one thing that's easy to look at, when we're thinking about these plans, when I was putting
together my plans, I was doing it in a clear mind, thinking that anybody that was processing it, it would be
in a clear mind. And my wife kept this journal, this online journal, to tell friends and family what was going
on. And one day in the journal, she put it slept all day. She referred to, I was it, it slept all day. And she
was just exhausted and stressed out. And this is the environment that people are trying to piece together.
What's next when they lose a loved one?

[03:57 - 06:53] Jeffrey Shavitz:
Yeah. And I think what happened is many people think they have their account and their lawyer, their
financial, wealth advisor, their insurance person, but you need control of your life. You, your wife, your
successors, your executors, you need control. And what's been interesting as I've been entering into this
journey, people did their will 20 years ago. They don't even have their will. Then their attorney stopped
practicing. They can't find their will. Then it creates other issues with probate and all this other stuff. So
I think taking control of your life. And again, your story is so horrific. And thank God you're so, thank God
you're here. There'll also be no podcast today. But yes, I think the idea of sitting down and it's not just
your will. I mean, we've gone through, we've interviewed over, I don't know, 700 people. And within these
different, you know, what I call folders, there's been subsets. We've got about 200 documents that we think
are relevant for a family. Now, we'll all 200 be, for you, no, but there's so many different things that
people, just the vaccines for your pet. I mean, things like that, I mean passwords are an obvious one, but
it's not so obvious. When you pass away and your Facebook, Facebook and Instagram and all these different
social media icons are still out there, they shouldn't be. And there's so many things that can be taken care
of if you're organized. And that, and to me, it's really more about the emotional attachment. Like I, you
know, as you mentioned, the entrepreneurial journey, I drink a little bit of coffee, but I've done a lot of
case studies to understand the power of FamVault. And I looked at like a Starbucks and this has been, you
know, this is not me saying this. When they, when he created the business model, it was to be a place besides
your home to hang out. Yes, there's coffee, coffee is terrific, but that's what created the whole, the growth.
And he presented it properly, and that's where the explosiveness came from. I believe with FamVault by caring
about your loved ones, when all this chaos happens, someone passes away. And we were talking before about my
sister-in-law, unfortunately, passed away of cancer five years ago. And we had a little bit of time to plan,
you know, I say fortunately, we knew it was coming. Um, two years ago, one of my closest friends, who
ironically is and was a cardiologist, had a massive heart attack. I was waiting for the tennis court to wait,
we had dinner the night before, he was quote perfect that morning, next morning, we're waiting to play tennis.
He doesn't show up. He's the most on time methodical person. Something was wrong and very close with the
family. They were not organized. Even though he was just, he's a doctor, this is what he does. And
unfortunately, he passed away from, you know, a massive heart attack.

[06:53 - 06:54] Craig Andrews:
So what was he?

[06:54 - 06:55] Jeffrey Shavitz:
He was 62.

[06:55 - 07:07] Craig Andrews:
62, which, you know, somebody in good shape, that's still, I don't know, yeah, I say that because I'm, I'm
pushing that age and I feel pretty spry, despite my, you know, my background.

[07:07 - 07:45] Jeffrey Shavitz:
And we have, we have, I, I, I just try to think about different like words that resonate to me. But life
happens, stuff happens, good stuff happens and bad stuff happens. The more that we can take control of our
life and pass it down to our children or our husband or wife, our relatives, the more we do that, the better
we are as a, it's just, it's more of a responsibility than to, God forbid, wait till the very end when it's,
you know, and I hate to curse on, you know, your podcast, but it's a shit show and it's terrible. And at that
point, it's too late.

[07:45 - 08:00] Craig Andrews:
Yeah. And it's, and the thing, I mean, I like the way you say life, life happens. I mean, you don't know, we
were just sharing stories also about being on airplanes and you, you were on a plane that, tell me, I was
actually, I'm one of the few, I was on

[08:00 - 08:31] Jeffrey Shavitz:
a plane crash at New York, LaGuardia, the airport in 1993 in a snowstorm when, unless you were the super,
super wealthy, you didn't have cell phones back then and our plane froze over on takeoff and we have boarded
and we ended up in the nose ended up in a flushing bay and no one died, thankfully, but yes, you just don't
know from one day to the next and that's what, you know, life is precious, you have to embrace life, live
life, but you also have to get prepared for, for end of life.

[08:31 - 08:48] Craig Andrews:
Yeah. Now, when you launched this FamVault, I mean, let's just get it out there. You've, you've made your
money, you've done different things, this is, this is not the, this is not your, hey, let me do this and I'll
get rich off its scheme. You have different motivations.

[08:48 - 10:56] Jeffrey Shavitz:
Yeah. I've been fortunate to have found that a few businesses grew a few to about 500 people. This is not
about making money. Yes, we are a for profit company. This is about giving back. I was in the payments
industry. People need credit card processing, it's not the most sexy. It's a business. This is not about that.
This is about I and my partners and our entire team want to truly help and do good for the world. That is the
most sincere comment and even in our for profit, how we built the business, we are giving back with rebates
with, we want to, you know, one thing that we've learned is the ultra wealthy, however you define that term,
yes, they have accountants and lawyers and family offices and for the most part, they should be in pretty good
shape upon passing. We want it. We believe the masses, whether it's the, the teacher, the superintendent, the
police department, the fire departments, the, you know, just the average citizen, we do a lot, we're trying to
do a lot of work with the VA with veterans right now. If you have a home, whether it's worth $100,000 or a
million, money is money and the transfer of wealth and the, and this is important when we did all of our
research, the generational transfer of wealth. So when we talk to wealth advisors, we want to ensure that they
can help those families, whether they have a hundred dollars or a million, that the continuity of the money
doesn't get spent with the IRS and with taxes and by being, by planning and being organized, you can alleviate
some of those, some of that, you know, work, some of that money that goes out, out the front door. Yes, this
is, Craig, this is all about giving back. I think we've built a very robust system. We use the words in our
company called Simple Elegance, where it's so simple to use, but the power and the technology behind it with
AI and NFTs and blockchain, all that's good stuff that I understand a little bit, we've, we've built it into
the protocol. It's, we're, we're changing lives. And I, and I really feel good about that.

[10:56 - 11:19] Craig Andrews:
Well, and I think it's wise to make it for a profit because if this is something you want to live well, long
beyond you, it has to be a business that can stand on its own, you know, cause it's, you know, that it'd be
hard to find, you know, not that many people will carry it on. And so the profit motive, you know, helps keep
it going, you know, hopefully long, long beyond you.

[11:19 - 11:53] Jeffrey Shavitz:
Yes. And, um, no, we are running it as a very, um, having run other businesses. I, I, we agree with you to
fund it correctly. And also it creates, I mean, I, you know, we're trying to talk to the US government right
now that every US citizen, well, even when they're born and have no assets, maybe they have a free version of
FamVault to learn and get exposed to it. And then we believe once you have a home or an apartment and or a
child or some type of asset, that's when a FamVault, um, we'll kick in.

[11:53 - 12:22] Craig Andrews:
Yeah. Yeah. Yeah. You know, and one of the things I can't remember if I told you this about my story, but my
wife and I woke up sick the same day. We both, you know, it was for those that don't know it was COVID, but we
woke up sick the same day and the day before I went into the hospital, she was looking like she may need to go
into the hospital and she got better and I got worse. And so that could have taken out both of us at once.

[12:22 - 12:26] Jeffrey Shavitz:
I didn't realize that about your story. Wow.

[12:26 - 12:50] Craig Andrews:
Yeah. And we're both pretty healthy people. I mean, I'm in, I'm in my, I'm in my fifties and I'm not on any
drugs whatsoever. And my doctor tells me that's, he's like, that's rare. You're a freak. That's good. It says,
especially with your medical history, that's surprising. But we're both really healthy people and we almost
were taken out at the same time.

[12:50 - 14:08] Jeffrey Shavitz:
Incredible. Incredible. I mean, that's, that's the extreme, but I mean, that's the extreme, but that's, you
know, horrific. And, you know, we've been hearing so many stories right now from younger people to, you know,
middle age, to senior citizens. And you know, it's, you know, my father is going to be 87 in a few months and
thankfully very healthy. But what's been interesting is because my father sort of missed that technological
part of his life. Many people are scared of the tech. And yes, they have all their documents and paper
folders. But at some point, you know, for my brother and I to have access, we need to digitize these
documents, besides going to his home. So we've actually should try to make the process even easier. We have a
concierge program will actually come to your home, like literally come to your home and take all your paper
documents, scan them, digitize them and upload them into FamVaults for you, because we believe besides a few,
those four or five advisors I mentioned the beginning, you know, we, and our security is of utmost importance,
but we have built the technology that we could actually email or the user could email their advisors. And
within a few days, all the documents will be uploaded or most of the documents will be uploaded.

[14:08 - 14:39] Craig Andrews:
And one of the things that you said earlier that struck me was you had like 200 categories and sounds almost
like a checklist. You know, does this apply to you, check or not not check and, and that the power that I see
in that is if I sit down, I try to think what are the things I need to let make sure people have, I'll
guarantee that I'll forget some something. And to start with a checklist and just say, Hey, does this apply?
Okay. Well, let's get that document. I like that feature.

[14:39 - 15:48] Jeffrey Shavitz:
Yeah, I'll tell you a funny story, not funny, but we were helping a family, they had a safe in the home, like
a, you know, it was built into the wall. And the person unfortunately passed away, they could not figure out
the safe lock, the code. Yeah. They had not never given the code to a family member. Yeah. So there's ways to
break into a safe. And of course it was done, but how much easier would it be to just put the numbers into a
FamVault, like all of my most personalized documents, you know, because everything is being housed through,
you know, this is the security protocol. We had a funny one happen, actually, we live in South Florida where
there's a lot of these gated communities and you need, you need to show your ID to get into the community. One
of my friends who's a FamVault user forgot his ID, he went into his FamVault, pulled up his driver's license,
and they let him through, not a very, you know, it's not the most meaningful story to life passing away. But
you know, again, having your driver's license or passport in a very secure place. In that case, it did get him
into the community.

[15:48 - 16:26] Craig Andrews:
Well, you know, I was traveling around Germany. And this was years ago, when I was right out of college. And I
fell asleep in a hotel room that apparently the doors don't auto close and don't auto lock. So my, somebody
came in and robbed me while I was asleep. And they, they took my passport, they took my money, and they took
my camera and turns out all they wanted was the camera. So thankfully I had my passport, but if I didn't have
a passport, right, you're not getting home so quickly. Right.

[16:26 - 17:57] Jeffrey Shavitz:
So I, with FamVault, my passports in there, I can just pull, I'm going to have to buy a new phone because my,
I just got robbed, but I can, there's so many, there's so many, we spent literally months going through it to
identify. We have like nine folders and now those nine is about 200 inter documents. And then what we've done,
let's just say as a fun thing. I'm just thinking as I happen to like golf, you can create other folders. So
although we built this for end of life, we have people using now for their everyday life because Dropbox, and
I can explain if your users are interested, your listeners, why a Dropbox or Google Docs, and I use both. It's
a very, very different experience than a FamVault. And one of the quick answers is that, and people always say
to me, how are you different? One, if you upload information into Google Docs or Dropbox, if I were to die and
my wife doesn't have my password to get into my computer, she's seeing nothing. We consider a family to very
forward thinking vault where everything gets forward upon passing and uploading the death certificate and
identifying through our AI and that everything, the person unfortunately has passed away. All the information
gets forwarded to that successor, witness, executor, et cetera. It's very, very different than a static, you
could build a vault for a hundred dollars. Just build a cell spreadsheet or a word document. This is that on
steroids.

[17:57 - 18:18] Craig Andrews:
Well, let's talk a little bit about security. So the thing, one of the things that goes to mind, when you
mention Google Docs, I'm like, yeah, the last thing I want Google in charge of is the critical information in
my life. They scan everything, and so how do you guys approach security?

[18:18 - 19:54] Jeffrey Shavitz:
So that was the most important part of the entire business model was our security. So the first partner we
brought on was a cybersecurity team that represents part of the US government, and we interviewed many, many
of the largest cybersecurity firms. We've chose one, and two, we also housed everything on AWS through
Amazon's platform. So we don't even see the information, like if you were to become a user of FamVault, I
would never see your documents ever. The only one is AWS. If they were to go out of business, we're all in
trouble, the whole world in trouble, because all my boxes that come every day would no longer come, because I
can't buy anything from Amazon, I'm just joking. So the security, there's a designation called SOC 2. It's one
of the highest designations for a security protocol. It takes over a year to get that designation, which we
have. And literally every, less than every second, we're scanning for viruses, and we're incredibly
comfortable. And we've been selected by some of the biggest companies in the world, already as strategic
partners, and our due diligence, or their due diligence, passed all the protocol. It's also important, just
since I mentioned that, initially when we started the business, it was to sell through third parties, wealth
advisors, insurance accountants, rose. Now we also get introduced to your listeners that sign up directly on
famvault.com and join the platform.

[19:54 - 20:02] Craig Andrews:
How do you handle some of my forgets or password, and how do you block down that retrieval process?

[20:02 - 20:39] Jeffrey Shavitz:
Yeah, so again, it's all through the double authentication, and it's very, everything is tied to your cell
phone. And that's why, although we have a lot of husband and wife family plans, we call it, each needs their
own FamVault, because the telephone, your cell phone, is one of the authentication measures. So although my
wife and I have a lot of joint documents, we have two individual FamVaults. So if you were to forget, we have
a whole security protocol to make sure that someone is not illegally or unlawfully trying to get into a
person's FamVault.

[20:39 - 21:02] Craig Andrews:
Now, I haven't seen this list for a while, but there are people that keep lists of the top 10 passwords, and
like number one is one, two, three, four, I feel like I'm watching a Mel Brooks movie. Do you guys have
password enforcement rules to keep people from using?

[21:02 - 21:56] Jeffrey Shavitz:
We have suggestions. They're not enforcement, because I'm, you know, if you want to hack into my life that I
have a few passwords that I use, and I'm probably as guilty as as many people. I don't use one, two, three,
four, but it's not far off from that. So, but what we also are doing through FamVault, we are sending monthly
or quarterly emails to list suggestions. So whether it's, you know, a Valentine's Day reminder about your love
on methods end of the year, whether it's the more information we get, and also the machine learning. I mean,
the AI, we have an entire, we have AI built into our into FamVault, but we have a roadmap for enhanced
features of AI and maybe the whole world does. And this is an obvious format, but we see AI being a major
differentiator, how we can use the machine and the prompts and the machine learning to make the experience
that much better.

[21:56 - 22:35] Craig Andrews:
Yeah. Yeah. And that, boy, that, you know, you want to talk about a game changer, the, you know, AI is
intuition. And I started running autonomous agents a couple of months ago, and I wish I would do it more
often, but one day I looked in my email and it drafted a whole bunch of emails for me, thinking it had been
scanning my inbox and saw that I, I, to certain type of emails, I'd respond in a certain pattern. And without
asking it, it went in and drafted responses to emails and all I had to do was review and hit send. It's like,
it's mind boggling the whole, the whole thing is mind boggling.

[22:35 - 22:46] Jeffrey Shavitz:
I'm actually going to a seminar in two weeks, a full day, just to learn like almost like AI for dummies, for
executors, just have a keep on implementing and keep on learning because, you know, it's beyond powerful.

[22:46 - 23:30] Craig Andrews:
Yeah. Yeah. Um, so the, um, how do you tie families together? So, um, yeah, let me, let me just use my
situation, you know, my, um, my wife has two kids, my step kids and, um, and, um, how would, how does the
family tie into that? How do we make sure that let's say I have a membership on FamVault, my wife has a
membership on FamVault. How do we make sure the kids have access to those documents if, um, you know, if we
pass away.

[23:30 - 25:30] Jeffrey Shavitz:
Well, part of the initial, let's forget the computer for a second. Part of it's just open conversation and
communication within the family. Mm hmm. So because it's important and we have protocol on our public facing
website to see if a person is part of it. Like we're, we're creating, we believe the first and largest will
registry in the world. So that people can actually type into on our public facing website, Hey, typing Craig's
name or Jeff's name and we'll see if we remember because right then and there people can find their wills many
time, or can't find the attorney that drafted the will. So I think the first part is having dialogue with your
children, except children. The second thing we've done with, and we've done this through, through focus groups
is many families may even forget that they're part of FamVault. Now you sign up a couple of years ago, you
forget we started making, um, kitchen refrigerator magnets, you know, in case of a, you know, death, you know,
go to FamVault. Here's the username and password, get you in. So there has to be some communication. We've
also advised the advisors of the family, Hey, Craig and Jeff are part of the FamVault platform. If God, if
anything should have happened, please just remind the children, the husband wife, whomever the relative is to
go to FamVault. Now they're going to get prompts also that what's really important with FamVault is how you
set it up initially, who you put down as your, you know, next of kin, your husband, your wife, so when God
forbid that time happens, the email starts flowing very quickly. Once we certify that the death has happened.
And there we do use AI to scan all these documents to make sure it's a, it's a true death certificate. Um, but
I think, I think it starts, I mean, yes, the computer's amazing and all the stuff that can do with AI. Part of
it's just having a normal conversation with your family and making sure that, you know, some people have said
to us, Hey, it's like our death folder. You know, and now yes, we digitize everything, but that conversation
is a paramount importance.

[25:30 - 26:06] Craig Andrews:
Well, I like the idea of the refrigerator magnets. Um, you know, my stepson had password to my password vault.
He actually had an account. I gave him an account and shared all my passwords with him. And he forgot, he
forgot. And so he started hacking in, I'd had some prior poor password hygiene. And so he, uh, he searched my
computer and he found something where he was able to get in some passwords, but since changed all those
passwords, um, but he just forgot they had access and that's, that's a, that's a huge problem.

[26:06 - 26:41] Jeffrey Shavitz:
Yeah. I had an issue recently. I just needed a new, um, Apple computer and I literally forgot. I thought I
knew the password. I was off by the exclamation mark and I did it so many times that it shut down. I couldn't
get in for like four to six hours and I needed my computer. So it won this frustration and to, I mean, with
these very important documents, if you don't have that password, you know, yes, that's why people use the same
password over and over again. But many times with very, um, you know, unique and special docs, you want to
have a very secure password.

[26:41 - 26:43] Craig Andrews:
Yeah. Yeah.

[26:43 - 28:02] Jeffrey Shavitz:
We've also, from my passwords, we've also worked with some, um, very large institutions that are starting to
offer FamVault as a perk to being part of that institution. So let's just say a commercial bank and you have
extumvert dollars. Maybe the institution would start to offer FamVault. So yes, we're talking to your
listeners right now, but as we get out and talk to more corporations and different entities, like we were just
at a special needs, um, conference with children that have special needs. Many times those special needs kids,
the parents may not, the parents know the medicines, but the parents are away. The grandparents need to know
the medications. So we're creating a whole different unique platform for special needs, um, kids. We're
talking to some healthcare and hospital organizations to, you know, we can create sub sub markets that the
guys on a call this morning, um, different universities now want to employ FamVault because kids are now
traveling abroad and God, everything happens to your child when they're overseas and they don't know XYZ about
that, that kid or student. So there's many different iterations how you can use, um, again, whether it's
FamVault or some sort of secure system to keep yourself organized.

[28:02 - 28:03] Craig Andrews:
Yeah.

[28:03 - 28:28] Jeffrey Shavitz:
And that's where crazy. That's where you said before, I want, I want to do good for the world right now,
whether it's a FamVault or a competitor, or just get organized, whether it's even whether it's a piece of
paper of this of today's podcast, you just sit down tonight with your, your family and just write it down and
then put it in photocopy at five times. I mean, that's, that's the most basic way to do it. We've taken that,
you know, exponentially made it better, but you got to start someplace.

[28:28 - 28:45] Craig Andrews:
Well, and you know people, I mean, if you've been in business, you're, you have some pretty good EQ. Um, there
are people there listening and they're immediately feeling a sense of overwhelmed. They're like, Oh my
goodness, I don't even know where to begin. What would you tell them?

[28:45 - 30:32] Jeffrey Shavitz:
So what I would tell them, and it happened to me too, when we started this whole thing, it was a real aha
moment that, Hey, I think I'm relatively smart. I am not that smart because I, I did not do any of this until,
you know, we started to business. So I think don't try to fix this in one day. Give this a couple of weeks or
a couple months, but start, you have to start. And I think if you, you know, work with the advisors, well, we
also build, like I mentioned it before, is we can enable the advisors to help you upload all the documents or
we can do it for you. But I think you have to start and I, if you try to do it all, it's like, it's like going
into gym and lifting weights and I can't get it all done in one day. But you got, you got to be consistent and
we tell people, give it a month. And I think it should, if I think if people work religiously, maybe an hour a
day, half hour a day, within a month, they should have most of this taken care of. They can also email us for
reminders and we have a lot of short videos and little cheat sheets had had to do it. But you got to start
because you're really doing a disservice to your family. If you don't do this, if you don't do this, at some
point, unfortunately, you're going to pass away and it's not going to be good. And one, you're going to spend
a ton of money with forensic accountants and lawyers. It depends on your type of wealth. But even if you, you
know, we had a, we had a FamVault user recently, they had a whole, they had an apartment of about a quarter
million dollars. They could not find any documentation for the apartment and it just became a nightmare trying
to get everything resolved between the children and the grandchildren. So just, just start. I mean, as I said,
just do it, right? Just start doing something.

[30:32 - 31:21] Craig Andrews:
When I like the, the gym workout and I'll make a plug for fitness at the same time, you know, I, I found that
I do a workout called Kim Gladiator. It sounds heroic, but I don't even do a four hour because my, my lungs
are still not real good and that impacts my kidneys while, when my oxygen drops too long for too, too low for
too long. But what I found was if I just showed up three times a week after a while, I started noticing I was
like, man, I'm getting trim. I'm getting fit. I was feeling better about myself. And so I think the same thing
would be it's not about doing anything heroic sitting down and I'm not going to have all 200 documents in a
day, it's just get a process. And I would imagine that should just be a way of life to make sure it's always
updated.

[31:21 - 31:44] Jeffrey Shavitz:
And what we've actually, we've done focus groups after the fact, after the person has done over 50%
completion, people do feel much more relieved about their family's organizational habits. They feel now
they're in control of their life versus relying upon third party advisors that may not even be around anymore.

[31:44 - 32:00] Craig Andrews:
Yeah. Yeah. And I get, and that's, you know, I think that's kind of like Dave Ramsey's baby steps. You start
getting, you start getting some wins under your belt and motivation to go after more wins. Yeah. Hey, Jeff,
how much is FamVault?

[32:00 - 32:06] Jeffrey Shavitz:
We charge $19.95 a month is the price, the $20.

[32:06 - 32:10] Craig Andrews:
That's very great. Yeah. That's, that's what two trips to Starbucks. Right.

[32:10 - 32:44] Jeffrey Shavitz:
It's, you know, it's, it's, you know, if you add into your financial planning, a few hundred dollars a year,
um, God forbid, and, and it's month to month. And if you find your, you know, not using it, or you could
always take all that data. And what I always tell people, start using FamVault, if for whatever reason you
don't want it, at least you have all the documents in one place. You can then do a bulk upload to yourself,
email all the documents to yourself. And if you choose to cancel, cancel. But we have zero attrition, um, you
know, once you're using it, why would you stay with it?

[32:44 - 32:58] Craig Andrews:
Yeah. Well, Jeff, I really appreciate what you're doing. And I just appreciate your heart in this. This is
really, uh, about giving back and helping people avoid tough situations. How can folks reach you?

[32:58 - 34:00] Jeffrey Shavitz:
Um, Jeff at FamVault.com is my email. FamVault. We have a, um, you know, a contact page on FamVault.com.
There's also a one minute explainer video on FamVault.com that you can just visit to see. And then my phone
number and I'm happy to take phone calls is two zero one two four five four five four five is my phone number.
And I love to hear that. And I love learning from your listeners also because we gain a lot of insights. We
want to make the product as, as good as it can be for people like yourself, your followers, your listeners.
And again, this is a mission of goodwill to help. And I think we're on the road. I think the, you know, I say,
unfortunately, unfortunately this conversation resonates with so many people. And that's why I think we've hit
a hotspot right now. Um, but I, you know, Craig, I think you're doing so good for the world as well. You know,
you're sharing your story, but you've been through and, you know, it's really nice to meet people like
yourself who, you know, want to do the same. I think it's where we had a, you know, a really nice, um, you
know, kindred spirit, you know, conversation.

[34:00 - 34:05] Craig Andrews:
Yeah. Well, Jeff, thanks for coming on fiduciary alchemy.

[34:05 - 34:06] Jeffrey Shavitz:
My pleasure. Thank you.