Business owners start retirement plans for the right reasons. They want to help employees save, compete for talent, and build something that serves people beyond the paycheck.
But qualified retirement plans come with responsibilities many owners do not realize they have.
In this episode of Fiduciary Alchemy, Craig talks with Jeff Atwell, Sr. VP Fiduciary Services at AmericanTCS Fiduciary Services, LLC, about ERISA, fiduciary duty, pooled employer plans, and the governance obligations that sit behind every qualified retirement plan.
Jeff has worked with retirement plans for decades and has been involved with more than 3,000 plans since 1978. He explains why every plan, whether it is a startup plan or a billion-dollar plan, has to follow the same core rules: the Internal Revenue Code, Department of Labor regulations, ERISA, and the plan's legal documents.
Craig and Jeff dig into why "fiduciary duty" is not just a phrase buried in paperwork. ERISA expects plan fiduciaries to act as prudent experts. For many business owners, that standard is uncomfortable because they are already working full-time to stay expert in their own business.
Jeff explains how responsibility can reach the board of directors, officers, and committees overseeing the plan. He also shares why misuse of plan assets, late deposits, poor documentation, and failure to monitor service-provider compensation can turn into serious financial exposure.
One of the clearest examples comes from plan fees. If a plan sponsor cannot document that provider compensation is reasonable, Jeff explains how a seemingly routine $50,000 annual fee issue can become a $300,000 problem across a six-year lookback period.
The conversation also covers pooled employer plans, a structure Congress created in 2019 to help employers outsource more of the retirement plan governance burden to a prudent expert. Jeff explains why this has become attractive to business owners who want to offer a strong retirement benefit without personally carrying every governance responsibility.
This episode is for business owners, executives, and advisors who want to understand the risk behind qualified retirement plans before the Department of Labor or IRS forces the issue.
Want to learn more about Jeff Atwell's work? Visit Fiduciary XChange at http://www.fiduciaryxchange.com.
You can reach Jeff Atwell directly at jatwell@americantcs.com or 972-358-6778.
Connect with Jeff Atwell on LinkedIn at https://www.linkedin.com/in/jeff-atwell-145bb122/.
Think you'd be a great guest on the show? Apply at https://fiduciaryalchemy.com/podcast/apply/.
Want to learn more about Craig Andrews' work? Check out https://fiduciaryalchemy.com/.
Key Points
[8:19] Retirement-plan governance keeps getting more complex: Jeff explains why he built services to help business owners outsource as much governance responsibility as possible.
[9:30] Every plan plays by the same rules: startup plans and billion-dollar plans still answer to the Internal Revenue Code, Department of Labor regulations, ERISA, and legal plan documents.
[11:22] ERISA protects participants and beneficiaries: Jeff traces the law back to Studebaker and explains why misuse of plan assets can create serious accountability.
[13:12] Fiduciaries must act as prudent experts: Craig and Jeff unpack why that standard can overwhelm owners who are already working to stay expert in their own businesses.
[14:10] Responsibility can reach the board and officers: Jeff explains how plan governance failures can create individual fiduciary exposure up the company hierarchy.
[18:00] Pooled employer plans help shift the governance burden: Jeff describes how the 2019 structure lets employers maintain a plan while relying on a prudent expert.
[20:07] Big fund firms are usually asset managers, not plan-governance experts: Jeff explains why recordkeepers and fund companies are not the same as outsourced fiduciary governance.
[22:52] Fee documentation is not optional: plan sponsors must evaluate and document whether provider compensation and fund expenses are reasonable for a plan of that size.
[24:37] A routine fee issue can become a $300,000 problem: Jeff shows how a $50,000 annual compensation question can multiply across a six-year DOL lookback period.
Episode Transcript
Speakers: Craig Andrews, Jeff Atwell, Bluesman Grendel and the Compliance Choir
[0:00] Craig Andrews: You never know how much time you have.
[0:02] Craig Andrews: For me, that stopped being an idea and became reality on August 22nd, 2021.
[0:09] Craig Andrews: The doctors put me on a ventilator and told my wife to call hospice so she could prepare
[0:14] Craig Andrews: for the day they planned to pull the plug.
[0:17] Craig Andrews: Six weeks later, I woke up to an entirely different reality.
[0:20] Craig Andrews: I could not walk, I could not talk, I could not even lift my own arm, and I woke up realizing
[0:26] Craig Andrews: something else, I had not made the right preparations for my family.
[0:30] Craig Andrews: The plans I thought were pretty good fell through when it mattered most.
[0:34] Craig Andrews: That is why fiduciary alchemy welcomes voices that would have warned me about the holes
[0:39] Craig Andrews: in my plans.
[0:40] Craig Andrews: My hope is that you live a long and prosperous life, but I also hope you make better plans
[0:45] Craig Andrews: than I did.
[0:46] Craig Andrews: So tune in, take notes, and stay with us through the end when bluesman grindle and the compliance
[0:51] Craig Andrews: choir.
[0:53] Craig Andrews: Giving a word of caution.
[1:00] Craig Andrews: Today I want to welcome Jeff Atwell.
[1:02] Craig Andrews: He is with fiduciary exchange, and he specializes in qualified retirement plans.
[1:08] Craig Andrews: He's been doing it for over 40 years.
[1:11] Craig Andrews: He's been involved in over 3,000 plans since 1978.
[1:16] Craig Andrews: Jeff helps plan sponsors have a qualified retirement plan which meets the plan sponsors' goals
[1:22] Craig Andrews: and objectives and provides an opportunity for employees to save a dignified retirement.
[1:31] Craig Andrews: And so if you're a business owner, you have some responsibilities that you may or may
[1:37] Craig Andrews: not know about, and we're going to talk about those today.
[1:41] Craig Andrews: Jeff, welcome.
[1:43] Jeff Atwell: Hey Craig, thanks, I appreciate the opportunity to be with you today.
[1:47] Craig Andrews: That's great chatting with you, I mean, we've sort of run into each other and known each
[1:53] Craig Andrews: other for what, a couple of years, a year and a half, two years?
[1:57] Jeff Atwell: About a year and a half now, yep, about a year and a half, yeah.
[2:01] Craig Andrews: And you're up in Hillsborough, I'm down in the Austin area, of course you're up in Hillsborough,
[2:06] Craig Andrews: but you said something about West Texas, where did you grow up?
[2:10] Jeff Atwell: I mean, anybody here at you talk knows your texts and knows I'm not.
[2:14] Jeff Atwell: So I grew up in the Suffolk area, little town south, a little bit called Tohoka, and then
[2:21] Jeff Atwell: I lived in Midland for 18 years and then moved to the Metroplex area about 23 years ago.
[2:28] Jeff Atwell: So you know, almost in the Metroplex, as long as I was in West Texas, you know, so not quite
[2:36] Jeff Atwell: the close.
[2:38] Craig Andrews: You know, I was driving through probably real close to where you grew up, I can't remember
[2:45] Craig Andrews: the town, but it was probably 45 minutes south of Lubbock.
[2:52] Craig Andrews: And we were headed, we were headed to Colorado via, oh heck, UFO town in New Mexico.
[3:00] Craig Andrews: Roswell.
[3:01] Craig Andrews: Roswell, yeah.
[3:02] Craig Andrews: We're heading out to Roswell and then we're going to hang north and go up into Colorado.
[3:07] Craig Andrews: And so we just stayed in some hotels somewhere real close to where you grew up.
[3:11] Craig Andrews: And I remember there were some oil field workers that saw in the hotel and we had just become
[3:18] Craig Andrews: energy independent.
[3:19] Craig Andrews: It was the first time I went, when we were having breakfast in the morning I saw them,
[3:25] Craig Andrews: I just went up to a couple and said, Hey, I want you all know that I really appreciate
[3:30] Craig Andrews: what you do.
[3:32] Craig Andrews: You guys have helped make us energy independent.
[3:34] Craig Andrews: That's so important from a national security standpoint and just a, they looked at me like
[3:40] Craig Andrews: I had two heads.
[3:41] Craig Andrews: I think they were just there earning a paycheck, but I just, I considered them patriots.
[3:45] Jeff Atwell: Exactly.
[3:46] Jeff Atwell: Yes.
[3:47] Jeff Atwell: You know, that's what's so cool about living in Midland for 18 years, watching most of
[3:52] Jeff Atwell: my clients for oil and gas clients and some form of fashion, working the oil field and
[3:57] Jeff Atwell: to see what they do to, to create the energy that we have firsthand, like working on the
[4:04] Jeff Atwell: rig, drilling wells, working on the workover rigs, you know, servicing those wells, just
[4:10] Jeff Atwell: keeping everything going is absolutely amazing watching everybody work and the job they do.
[4:17] Jeff Atwell: And most of it is pretty risky from a, from a risk standpoint, you know, working on the
[4:23] Jeff Atwell: old public, you know, so yeah, yeah.
[4:27] Craig Andrews: It's hot and it is.
[4:31] Jeff Atwell: Yeah.
[4:32] Jeff Atwell: Yeah.
[4:33] Jeff Atwell: Yeah.
[4:34] Craig Andrews: So what had you moved?
[4:35] Jeff Atwell: Oh, go ahead.
[4:36] Jeff Atwell: Go ahead.
[4:37] Jeff Atwell: You know what's so cool about West Texas now is that it's become a very popular place to
[4:43] Jeff Atwell: raise grapes for wine.
[4:46] Craig Andrews: Really?
[4:47] Jeff Atwell: Yes.
[4:48] Jeff Atwell: In fact, there's a winery in San Saba that gets all their grapes from the brownfield,
[4:54] Jeff Atwell: the Hoka area for their wines that they make in San Saba.
[5:00] Craig Andrews: I would never guess that.
[5:01] Craig Andrews: That's pretty wild.
[5:02] Jeff Atwell: It is.
[5:03] Jeff Atwell: It's amazing.
[5:04] Jeff Atwell: Yeah.
[5:05] Jeff Atwell: Yeah.
[5:06] Craig Andrews: And what?
[5:07] Jeff Atwell: So you say the metric plaques, but you're Hillsborough, which led by an hour 45 minutes
[5:12] Jeff Atwell: to an hour south of about 60 miles south by an hour.
[5:17] Jeff Atwell: It's an hour 15 minutes to DFW airport for me.
[5:20] Jeff Atwell: Yeah.
[5:21] Jeff Atwell: Yeah.
[5:22] Jeff Atwell: And once again, once you get north of 20, it's nasty.
[5:27] Jeff Atwell: Yeah.
[5:28] Jeff Atwell: Nasty driving.
[5:29] Jeff Atwell: Yeah.
[5:30] Craig Andrews: Where had you moved out to Hillsborough?
[5:33] Jeff Atwell: Well, I met my wife who was raised in Hillsborough.
[5:38] Jeff Atwell: So that's really been a blessing for me.
[5:42] Jeff Atwell: It's really a funny story, I'll tell you.
[5:45] Jeff Atwell: So my mom, at the time, lived in Walsahatchee, and my wife was managing a clothing store
[5:52] Jeff Atwell: at the mall, you know, the mall in Hillsborough when it was still operating, is being re-reconformed
[6:01] Jeff Atwell: to a different venue now.
[6:03] Jeff Atwell: But my mom was in there shopping one day, and Lori, my wife was waiting on her, and
[6:10] Jeff Atwell: she says, "You're really nice.
[6:12] Jeff Atwell: Are you married or anything?"
[6:13] Jeff Atwell: She says, "No, I don't even have a boyfriend."
[6:15] Jeff Atwell: She said, "Well, you need to meet my son."
[6:17] Jeff Atwell: Oh, boy.
[6:20] Jeff Atwell: Mom was already always looking after me, right?
[6:23] Jeff Atwell: And so, and she, mom said, "Well, can I get your phone number?"
[6:27] Jeff Atwell: She said, "Okay."
[6:29] Jeff Atwell: So she wrote her phone number down, and of course, mom called me and gave it to me.
[6:34] Jeff Atwell: And so I called Lori up, and we had a date, and we had a blind date there in Hillsborough.
[6:42] Jeff Atwell: And, you know, didn't want to leave.
[6:46] Jeff Atwell: And so about a year later or so, we got married and moved back up to the Metroplex where I
[6:52] Jeff Atwell: was living at the time.
[6:53] Jeff Atwell: But then her parents lived on the home place that they had bought about 60 years ago, and
[7:01] Jeff Atwell: they became ill.
[7:02] Jeff Atwell: And so we decided to move back to the home place so she could help take care of them.
[7:07] Jeff Atwell: And they have since passed away, but that's what's so cool about what has developed since
[7:12] Jeff Atwell: then.
[7:13] Jeff Atwell: We have about 150 acres that now has become a compound for five different family members.
[7:21] Jeff Atwell: And what's so cool about it is there's nine kids on the compound all under eight years
[7:25] Jeff Atwell: of age.
[7:27] Jeff Atwell: So it's quite an interesting environment, a lot of family activities and things of that
[7:34] Jeff Atwell: nature.
[7:35] Jeff Atwell: So it's just really cool what has evolved over the years.
[7:39] Jeff Atwell: And I think it's really an honor to her mother and father that what they bought 60, 70 years
[7:47] Jeff Atwell: ago now has been utilized by multiple families and multiple generations.
[7:53] Craig Andrews: That does sound amazing.
[7:54] Craig Andrews: I love that.
[7:55] Craig Andrews: And hopefully that persists.
[7:57] Craig Andrews: Hopefully you're far enough away from DFW that that remains untouched.
[8:02] Craig Andrews: Right?
[8:03] Jeff Atwell: Right.
[8:04] Jeff Atwell: Yeah.
[8:05] Jeff Atwell: Yeah.
[8:06] Craig Andrews: Let's talk a little bit about what you do.
[8:10] Craig Andrews: And I mean, just in a nutshell, what is it you do for folks and for business owners in
[8:16] Craig Andrews: particular?
[8:17] Jeff Atwell: Right.
[8:18] Jeff Atwell: Yeah.
[8:19] Jeff Atwell: So several years ago, in 2006, the tax regulations and the regulations involving the governance
[8:27] Jeff Atwell: of a retirement plan started becoming more and more complex.
[8:33] Jeff Atwell: And they continue to be more complex as we go through time.
[8:38] Jeff Atwell: And so I saw a real need for to develop a service where a business owner could outsource
[8:43] Jeff Atwell: the governance of the retirement plan to a third party.
[8:47] Jeff Atwell: Therefore, relieving themselves of that responsibility as much as possible.
[8:51] Jeff Atwell: You can't get rid of 100%.
[8:54] Jeff Atwell: And so we developed that service and basically since then we have grown substantially and
[9:01] Jeff Atwell: then in 2019 Congress passed new legislation creating the pooled employer plan, which allows
[9:08] Jeff Atwell: for unrelated employers to join a plan that is governed by a prudent expert such as our
[9:15] Jeff Atwell: firm.
[9:16] Jeff Atwell: And that concept is taking off substantially and we've been growing at about 150% a year
[9:22] Jeff Atwell: year over year for about five years.
[9:25] Jeff Atwell: But basically what it amounts to is every single retirement plan in existence, doesn't
[9:30] Jeff Atwell: matter how big you are, whether it's a start up plan or a plan with billions of dollars
[9:34] Jeff Atwell: and assets, they all have to play by the same rules.
[9:38] Jeff Atwell: They'll have to be in compliance with internal revenue code, the Department of Labor, or
[9:43] Jeff Atwell: risk regulations and the legal plan documents at all times.
[9:48] Jeff Atwell: And what's the rest of STEM for?
[9:49] Jeff Atwell: I keep hearing that term, the Employee Retirement Income Security Act.
[9:55] Jeff Atwell: So that's what the acronym stands for and it was passed into law in 1974 on Labor Day
[10:01] Jeff Atwell: by President Ford.
[10:03] Craig Andrews: Huh.
[10:04] Craig Andrews: Okay.
[10:05] Craig Andrews: Wow.
[10:06] Jeff Atwell: Yeah.
[10:07] Craig Andrews: Well, he was only in for a short term and he made a big impact.
[10:09] Jeff Atwell: That's right.
[10:10] Jeff Atwell: Exactly.
[10:11] Jeff Atwell: It changed the world because up until then just about anything went from a business owner
[10:18] Jeff Atwell: to a brief story about that.
[10:20] Jeff Atwell: So the Studebaker Automobile Company in the '60s was having difficulty financially.
[10:26] Jeff Atwell: And there were no rules protecting the rights of participants and their beneficiaries in
[10:30] Jeff Atwell: qualified plans at that particular time.
[10:33] Jeff Atwell: So Studebaker decided that they were going to use the assets that had accumulated in
[10:39] Jeff Atwell: their pension plan to try to keep the company afloat.
[10:43] Jeff Atwell: Well, you know what happened to Studebaker.
[10:46] Craig Andrews: Right.
[10:47] Craig Andrews: Right.
[10:48] Jeff Atwell: So all the participants that were covered by that pension plan lost their money and
[10:54] Jeff Atwell: their pension associated.
[10:55] Jeff Atwell: Not only did they lose their job, but they lost their pension as well because there was
[10:58] Jeff Atwell: nothing protecting them and those assets.
[11:02] Jeff Atwell: So Congress as a result of that because it was a huge deal as you can imagine.
[11:06] Jeff Atwell: Yep.
[11:07] Jeff Atwell: You know, began writing these regulations.
[11:09] Jeff Atwell: It took them six years to write the Arissa regulations.
[11:14] Jeff Atwell: They started in the late '60s and finally, like I said, in Labor Day of 1974, finally
[11:20] Jeff Atwell: was enacted into law.
[11:22] Jeff Atwell: And it's a very specific body of law and it's evolved over the years.
[11:27] Jeff Atwell: I collect my job security act because it's always changing and more and more responsibilities.
[11:36] Jeff Atwell: And it's specifically meant to protect the beneficiaries and participants that have assets
[11:41] Jeff Atwell: in retirement plans, primarily 401(k) plans today.
[11:45] Jeff Atwell: So if anybody misuses those funds, an employer or an employee of an employer or an advisor
[11:52] Jeff Atwell: working with the plan, then they could be held accountable for the misuse of those funds.
[11:59] Jeff Atwell: And over the years, I've actually seen the Department of Labor throw people in jail for
[12:02] Jeff Atwell: misusing assets that are in retirement plans.
[12:07] Craig Andrews: So is this the thing I keep hearing in conjunction with Arissa is fiduciary duty.
[12:13] Craig Andrews: Is that what you're talking about?
[12:15] Jeff Atwell: Correct.
[12:16] Jeff Atwell: Yeah.
[12:17] Jeff Atwell: Yeah.
[12:18] Craig Andrews: And the other thing that because I've had a whole bunch of folks on my other podcast
[12:22] Craig Andrews: in the healthcare space putting together health plans and they talk about Arissa and fiduciary
[12:29] Craig Andrews: duty.
[12:30] Craig Andrews: Right.
[12:31] Craig Andrews: Is that the same?
[12:32] Jeff Atwell: It's very similar, and that's the Arissa responsibilities in the healthcare area are
[12:38] Jeff Atwell: really evolving rapidly.
[12:42] Jeff Atwell: Health and welfare plans were not subject to the scrutiny that qualified retirement plans
[12:47] Jeff Atwell: were under Arissa until just recently in the last few years.
[12:52] Jeff Atwell: And those regulations involving health and welfare plans have really become more complicated
[12:59] Jeff Atwell: and put more responsibility on business owners sponsoring health and welfare plans.
[13:04] Jeff Atwell: But the same responsibilities have been required in qualified plans since 1974.
[13:12] Jeff Atwell: And most employers don't realize what their responsibilities are.
[13:16] Jeff Atwell: And that is the foundation of Arissa is that you have to act as a prudent expert in governing
[13:21] Jeff Atwell: the retirement plan.
[13:22] Craig Andrews: Well, those are scary words prudent, prudent expert.
[13:26] Craig Andrews: Yes, because most business owners, you know, for me, right in my business, I'm struggling
[13:32] Craig Andrews: being an expert at what I do and that's a full time job keeping my level of expertise
[13:37] Craig Andrews: up at marketing.
[13:39] Jeff Atwell: Yeah.
[13:40] Craig Andrews: Right.
[13:41] Craig Andrews: I don't have time to figure out this other stuff.
[13:43] Jeff Atwell: Correct.
[13:44] Jeff Atwell: And that's the dilemma that business owners have as well as the board of directors, you
[13:48] Jeff Atwell: know, the in-run case many years ago now proved that the board of directors has fiduciary
[13:54] Jeff Atwell: responsibility, the officers at the board of points to oversee the retirement plan has
[13:59] Jeff Atwell: fiduciary responsibility.
[14:00] Jeff Atwell: And the committee that is appointed to govern the plan has responsibility as well.
[14:06] Jeff Atwell: And I don't know if you realize this or not, but the department labor over a five year
[14:10] Jeff Atwell: period of time collected over $250 million from the board of in-run, skilling in late
[14:17] Jeff Atwell: the two officers and the investment committee or the administrative committee overseeing
[14:21] Jeff Atwell: the plan, it took them five years to do it and millions of pages of investigation.
[14:26] Jeff Atwell: But they collected $250 million from those individuals because as a fiduciary, you can
[14:31] Jeff Atwell: be held individually liable for any fiduciary breaches that you may occur.
[14:37] Jeff Atwell: And so that's kind of the standard that everybody needs to be aware of is the responsibility
[14:43] Jeff Atwell: goes way up on the up the ladder in the hierarchy of any business structure.
[14:48] Jeff Atwell: Yeah.
[14:51] Craig Andrews: And so the, you know, one of the things that's been going on on the healthcare side, Johnson
[14:58] Craig Andrews: and Johnson is involved, I don't know where the suit stands now, but it was a $20 million
[15:04] Craig Andrews: lawsuit because they didn't meet their fiduciary responsibility on the medical side, on the
[15:10] Craig Andrews: health benefit side.
[15:11] Jeff Atwell: Yep.
[15:12] Jeff Atwell: That's right.
[15:13] Jeff Atwell: And there's a lawsuit that's very similar to that in the Colofaut plan space.
[15:18] Jeff Atwell: One of the most recent ones was a company that serves in the same capacity that I do.
[15:25] Jeff Atwell: And they failed to oversee, it's a $2 billion retirement plan, and they failed to oversee
[15:31] Jeff Atwell: the service providers and document that their compensation was reasonable and that they
[15:36] Jeff Atwell: were doing the services that they were engaged to perform for the plan, there was no documentation.
[15:42] Jeff Atwell: And the DOL came in and sued them for breach of fiduciary duty and they ended up writing
[15:46] Jeff Atwell: a check for $45 million.
[15:48] Craig Andrews: Oh my goodness.
[15:50] Jeff Atwell: Yeah.
[15:51] Jeff Atwell: Yeah.
[15:52] Jeff Atwell: And so it can be very, very financially devastating to a company for an operational defect or fiduciary
[16:02] Jeff Atwell: breach.
[16:03] Jeff Atwell: And you have, you have two risks.
[16:05] Jeff Atwell: Number one, you have the internal revenue code that you have to follow and that's the
[16:09] Jeff Atwell: regulations that allow the plan to be qualified and the contributions going into the plan
[16:14] Jeff Atwell: to be deductible at the company level and so forth.
[16:17] Jeff Atwell: And if you don't follow those regulations, then you can have an operational defect that
[16:22] Jeff Atwell: can disqualify your contributions, which could be horrible.
[16:26] Jeff Atwell: Yeah.
[16:27] Craig Andrews: Right.
[16:28] Craig Andrews: Because then everybody, everybody had assets accumulated in the plan, all of a sudden has
[16:32] Craig Andrews: a tax boy event.
[16:33] Jeff Atwell: Yeah.
[16:34] Jeff Atwell: Yeah.
[16:35] Craig Andrews: Oh my goodness, yeah, that could be horrendous.
[16:40] Jeff Atwell: And in the IRS, when they come in and audit a plan, they come in and look for income tax
[16:45] Jeff Atwell: dollars for failure to operate according to the IRS regulations, right?
[16:49] Jeff Atwell: And there's all kinds of regulations that the plan has to meet on an annual basis.
[16:53] Jeff Atwell: And then the DOL, that's the agency that governs ARISA.
[16:57] Jeff Atwell: And they're coming in looking for fiduciary breaches that could affect the participants
[17:01] Jeff Atwell: and beneficiaries covered by the plan, like not making timely deposits.
[17:05] Jeff Atwell: We deal with that all the time, you know, employers, they have certain time standards
[17:10] Jeff Atwell: that the DOL has said on how frequently and timely that can make deposits once they're
[17:15] Jeff Atwell: withheld from the participants' paychecks.
[17:17] Jeff Atwell: If they do not make those on a timely basis and they have to pay lost earnings on those
[17:23] Jeff Atwell: deposits and a penalty based on those lost earnings to the government.
[17:27] Jeff Atwell: And so that happens all the time.
[17:30] Craig Andrews: And this has to be really frustrating because, you know, it's just it makes running a business
[17:36] Craig Andrews: all the more complicated.
[17:37] Craig Andrews: When I think about at least myself and I think about other business owners, I know, you know,
[17:42] Craig Andrews: they have some passion to do something.
[17:44] Craig Andrews: They wouldn't create jobs for people.
[17:45] Craig Andrews: They wouldn't bring value to life.
[17:47] Craig Andrews: And they want their employees to have a good retirement plan.
[17:52] Craig Andrews: And this is just in some ways, this feels like a dark rain cloud hanging over the whole
[17:57] Craig Andrews: effort to do something good for the employees.
[17:59] Jeff Atwell: Exactly.
[18:00] Jeff Atwell: And, of course, that's the impetus that gave us the desire and to build the services that
[18:08] Jeff Atwell: we have built over the years and make that available to participants.
[18:12] Jeff Atwell: That's why the pooled employer plan concept since 2019 has really gained a lot of attractiveness
[18:20] Jeff Atwell: to business owners is because now there's a resource that they can utilize to outsource
[18:28] Jeff Atwell: the governance of the plan to a prudent expert because this is all we do all day long every
[18:32] Jeff Atwell: day.
[18:33] Craig Andrews: And so help me understand what the pooled employer program is.
[18:37] Jeff Atwell: Yeah.
[18:38] Jeff Atwell: So basically it's a concept that was created by Congress specifically to deal with the complexities
[18:44] Jeff Atwell: that we've been talking about so that employers can have a willingness to maintain the retirement
[18:50] Jeff Atwell: plan and be able to focus on running their business and not governing their plan, have
[18:55] Jeff Atwell: a quality plan that is run by an expert but also to encourage business owners who do
[19:03] Jeff Atwell: not have a retirement plan to start a plan because a lot of business owners haven't started
[19:09] Jeff Atwell: a plan because they didn't have to deal with the complexities of it.
[19:13] Jeff Atwell: So that's why Congress created this concept and it's working and it's amazing how it's
[19:19] Jeff Atwell: taking off and the attractiveness that business owners have found the pooled employer plan
[19:26] Jeff Atwell: to be as a resource for them to have a quality retirement plan without having to spend the
[19:32] Jeff Atwell: time governing it like we've been talking about.
[19:36] Craig Andrews: Why doesn't like Fidelity or Vanguard or these guys do that?
[19:42] Jeff Atwell: Why isn't?
[19:43] Jeff Atwell: So if I'm investing individually, I can log on to Vanguard or what have you and buy some
[19:52] Jeff Atwell: funds, mutual funds, why aren't those guys doing this naturally just as a part of what
[19:58] Jeff Atwell: they do?
[19:59] Jeff Atwell: Well, those organizations, they have investments within the pooled employer plan like the mutual
[20:07] Jeff Atwell: funds that they prepare, the Fidelity funds or Vanguard funds or TRO price.
[20:13] Jeff Atwell: So those funds are generally being utilized within the pooled employer plan.
[20:17] Jeff Atwell: So they're gathering assets, which is what their primary goal is, is to gather assets
[20:21] Jeff Atwell: as a fund manager, right?
[20:24] Jeff Atwell: And so their expertise lies in managing mutual funds or ETFs or CITs for that matter collective
[20:31] Jeff Atwell: investment trust and really not in becoming a prudent expert in governing a retirement
[20:35] Jeff Atwell: plan.
[20:36] Jeff Atwell: They're not in a unique area, this niche that I operate in on a daily basis, and there's
[20:42] Jeff Atwell: not bringing firms like ours in the country that specialized in outsourced fiduciary
[20:47] Jeff Atwell: governance.
[20:48] Jeff Atwell: And that's what makes it so exciting for me.
[20:51] Jeff Atwell: But their funds are being utilized in this concept and they're gathering assets through
[20:56] Jeff Atwell: the pooled employer plans that they're utilized within.
[21:01] Jeff Atwell: But their focus is on record keeping the plan or providing the funds within the plan
[21:08] Jeff Atwell: and not governance, which is a very unique area and required.
[21:13] Jeff Atwell: And there's a lot of responsibility that goes along with that.
[21:16] Craig Andrews: Well, and something else I heard recently, that makes a lot of sense.
[21:19] Craig Andrews: I didn't realize that.
[21:20] Craig Andrews: I didn't realize that.
[21:21] Craig Andrews: I figured, I just assumed somebody as big as Fidelity, TRO price or Vanguard would just
[21:28] Craig Andrews: have all that sorted out, be a turnkey package.
[21:35] Craig Andrews: But the other thing that I've heard others say is that there's been a lot of fat in the
[21:44] Craig Andrews: 401(k) plans where somebody put together a plan, it had high fees, and it just wasn't
[21:49] Craig Andrews: really doing much for the employees.
[21:52] Craig Andrews: And a lot of that right now is being disrupted, I guess, by these newer regulations.
[21:57] Jeff Atwell: Well, you're exactly right, and like I said, I set my first 401(k) plan up in 1983, I set
[22:08] Jeff Atwell: my first retirement plan up as you stated in 1978, but my first 401(k) was in 1983.
[22:16] Jeff Atwell: And the expenses that those participants paid back in those days was horrendous.
[22:22] Jeff Atwell: It was amazing because there was no technology, there was no real products available at that
[22:27] Jeff Atwell: particular time.
[22:29] Jeff Atwell: And over the decades, what we've seen through evolution of ETFs and mutual funds, participants
[22:37] Jeff Atwell: in retirement plans, it doesn't matter how big the plan is, startup plans now have funds
[22:40] Jeff Atwell: available to them with zero expense ratios, right?
[22:45] Jeff Atwell: And it's all because of the fact that in 2013, the Department of Labor passed new regulations
[22:52] Jeff Atwell: that really focused in on compensation and fees.
[22:57] Jeff Atwell: And that's really something that a lot of plan sponsors don't realize is that that plan
[23:05] Jeff Atwell: sponsor has to document that the compensation being paid to the service providers providing
[23:11] Jeff Atwell: services to the plan and the fund expense ratios are reasonable for a plan of that size.
[23:19] Jeff Atwell: And they have to have documentation and let me tell you how important that is.
[23:23] Jeff Atwell: It's to pay compensation from the plan to a service provider is an exemption to a DOL
[23:30] Jeff Atwell: prohibited transaction, okay?
[23:34] Jeff Atwell: So there's two sides to the coin.
[23:36] Jeff Atwell: Number one is the service provider has to provide a disclosure to the plan sponsor disclosing
[23:41] Jeff Atwell: what their services are and the compensation they're going to receive before they can
[23:46] Jeff Atwell: receive compensation.
[23:48] Jeff Atwell: So because of that fact, everybody does that.
[23:51] Jeff Atwell: So if you're an investment advisor, a record keeper, like Fidelity or Vanguard, you're
[23:56] Jeff Atwell: going to give that plan sponsor that disclosure because you want to get paid, right?
[24:01] Jeff Atwell: But the other side of the coin and this is where the exposure is, is that the plan sponsors
[24:07] Jeff Atwell: are supposed to suppose to take that disclosure and then evaluate the compensation being paid
[24:12] Jeff Atwell: to each individual service provider and document that that compensation is reasonable, which
[24:17] Jeff Atwell: will never be defined by the department.
[24:24] Jeff Atwell: Right?
[24:25] Jeff Atwell: And that and have that documentation in file that it is because if they don't, then they
[24:31] Jeff Atwell: have a prohibited transaction.
[24:34] Jeff Atwell: Now let me tell you the consequences of that.
[24:37] Jeff Atwell: So let's assume that the plan is paying $50,000 to the service providers annually for the
[24:44] Jeff Atwell: service's record keeping, advisory services, administration compliance services, let's
[24:49] Jeff Atwell: say it's just $50,000, there's a six year statute limitation.
[24:54] Jeff Atwell: So if the DOL came in and that plan sponsor did not have adequate documentation to prove
[24:59] Jeff Atwell: that that $50,000 was reasonable, then the DOL is going to say you have a prohibited transaction,
[25:04] Jeff Atwell: you're going to have to reimburse the plan for up to six years times, $50,000 to make
[25:08] Jeff Atwell: the participants hold because you allowed this to happen.
[25:12] Jeff Atwell: That's $300,000.
[25:13] Craig Andrews: Wow.
[25:14] Craig Andrews: Wow.
[25:15] Craig Andrews: Jeff, this one thing that's clear is this gets complicated quickly and it's hurting my brain
[25:25] Craig Andrews: a little bit.
[25:26] Craig Andrews: So I imagine it's hurting the brain the most business owners.
[25:31] Craig Andrews: If the business owners listen to this and they want to reach out and just get some questions
[25:36] Craig Andrews: answered or figure out they're doing the right thing, how could they reach it?
[25:41] Jeff Atwell: Well, my email address is j@well@americantcs.com or they can give me a call on my phone at
[25:51] Jeff Atwell: 972-358-6778.
[25:56] Craig Andrews: That's awesome.
[25:57] Craig Andrews: Jeff, I really appreciate you coming home to fiduciary alchemy, it's a technical subject.
[26:02] Craig Andrews: It's not fun to talk about, but it seems very, very important and I appreciate you sharing
[26:06] Craig Andrews: your knowledge.
[26:07] Jeff Atwell: Yeah, thank you, Craig.
[26:08] Jeff Atwell: I really appreciate the opportunity to be with you today.
[26:13] Craig Andrews: Thank you for tuning in to fiduciary alchemy, the coolest financial podcast you're likely
[26:18] Craig Andrews: to find.
[26:20] Craig Andrews: We go looking for voices like the one you just heard because I want you to dodge the mistakes
[26:24] Craig Andrews: that I made and learn it without the coma, without the drama, without nearly paying the
[26:29] Craig Andrews: man.
[26:30] Craig Andrews: I don't know why I lived, when so many others died, that part's still a mystery.
[26:36] Craig Andrews: Now some folks ask, Craig, what is it you do?
[26:39] Craig Andrews: Well I'm telling you now, that's no mystery at all.
[26:41] Craig Andrews: We solve hard marketing problems and crowded markets, so good folks like our guests can
[26:46] Craig Andrews: rise above the noise, become visible, memorable, irresistible, and grow like never before.
[26:53] Craig Andrews: If organic growth is your problem, reach out, call me, let's make a plan and bring your next
[26:58] Craig Andrews: steps into the light.
[26:59] Craig Andrews: But don't leave yet, stick around a minute more and listen to blues man grendel and the
[27:04] Craig Andrews: compliance choir deliver a word of caution, just for you.
[27:23] Bluesman Grendel and the Compliance Choir: This podcast is for information, education, that is all.
[27:32] Bluesman Grendel and the Compliance Choir: It is not financial tax or legal advice to guide your call.
[27:41] Bluesman Grendel and the Compliance Choir: Nothing here's an offer, nothing here's a buy or sell.
[27:48] Bluesman Grendel and the Compliance Choir: No recommendation, no solicitation, I'm saying it plain and well, plain and well,
[28:03] Bluesman Grendel and the Compliance Choir: it's not fair, it's not fair, it's not fair, it's not fair, it's not fair, it's not fair
[28:21] Bluesman Grendel and the Compliance Choir: for you.
[28:38] Bluesman Grendel and the Compliance Choir: It's not fair, it's not fair, it's not fair, it's not fair, it's not fair, it's not fair
[29:05] Bluesman Grendel and the Compliance Choir: for you, it's not fair, it's not fair, it's not fair, it's not fair.
[29:18] Bluesman Grendel and the Compliance Choir: It's not fair, it's not fair, it's not fair, it's not fair, it's not fair, it's not fair
[29:38] Bluesman Grendel and the Compliance Choir: for you.
[29:49] Bluesman Grendel and the Compliance Choir: It's not fair, it's not fair, it's not fair, it's not fair, it's not fair, it's not fair
[30:09] Bluesman Grendel and the Compliance Choir: for you.
[30:20] Bluesman Grendel and the Compliance Choir: It's not fair, it's not fair, it's not fair, it's not fair, it's not fair, it's not fair
[30:44] Bluesman Grendel and the Compliance Choir: for you.
This podcast is provided for informational and educational purposes only and should not be construed as investment, legal, tax, or other professional advice. Nothing in this episode constitutes an offer, solicitation, or recommendation to buy or sell any security, investment product, or financial service. Any opinions expressed by the host or guests are their own as of the date of recording and are subject to change without notice. Any examples are for illustrative purposes only and are not intended as a guarantee of any future outcome. Past performance is not indicative of future results. All investments involve risk, including the possible loss of principal. Individual circumstances vary, and listeners should consult their own qualified financial advisor, tax professional, and legal counsel before making any investment, tax, legal, or estate planning decisions.
